Terms of service

Terms of Service

Welcome to Urban Handicraft.
By accessing or using our website — www.urbanhandicraft.com — you agree to the following Terms of Service. Please read them carefully before placing an order or using any part of our site.

1. General

This website is owned and operated by Urban Handicraft.
Throughout the site, the terms “we,” “us,” and “our” refer to Urban Handicraft.
By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service.

We reserve the right to update or change these Terms at any time without prior notice. Your continued use of the website after any changes means you accept those updates.

2. Products and Craftsmanship

All products sold on our website are handcrafted by artisans, which means each item is unique.
Slight variations in color, texture, or design are a natural part of handmade products and do not qualify as defects.

We strive to display product images and descriptions accurately; however, actual colors or finishes may vary slightly depending on lighting and screen settings.

3. Pricing and Availability

All prices are listed in Indian Rupees (INR) and are subject to change without notice.
Product availability may vary, and we reserve the right to discontinue or modify any product at any time.

4. Orders and Payments

By placing an order, you agree that:

  • All details you provide are true and accurate.

  • You are authorized to use the payment method provided.

  • Prices include applicable taxes unless otherwise stated.

If any issue arises (e.g., product unavailable or payment error), we reserve the right to cancel the order and notify you.

5. Cancellations, Returns, and Refunds

Please refer to our Return & Refund Policy for complete details.
In summary:

  • Orders can be canceled within 24 hours by emailing support@urbanhandicraft.com

  • No returns or refunds are accepted once the order is confirmed, except in the case of damaged or defective items.

6. Intellectual Property

All content on this website — including images, text, logos, and designs — is the property of Urban Handicraft.
You may not reproduce, distribute, or use any material from this site without prior written permission.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the content, accuracy, or practices of those sites.

8. Limitation of Liability

Urban Handicraft shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.
All products are sold “as is,” and our liability is limited to the purchase price of the product.

9. Governing Law

These Terms are governed by and construed under the laws of India.
Any disputes shall be subject to the exclusive jurisdiction of the courts in Bhuj, Gujarat, India.

10. Contact Information

For any questions about our Terms of Service, please contact us at:
📧 support@urbanhandicraft.com